Quantifying Soft Skills in Healthcare
EmpathEQ delivers emotionally authentic simulations that enable healthcare learners to practice complex interpersonal and professional skills—including empathy, communication, and de-escalation—and converts those interactions into objective, longitudinal data for education, research, and clinical training.
THE CHALLENGE
The hardest skills to teach are still the hardest to measure.Empathy, communication, and other core soft skills are foundational to patient care and clinical outcomes. Yet these skills are often taught inconsistently, assessed subjectively, and difficult to track over time.In many training environments, learners also have limited opportunities to practice emotionally authentic, high-stakes interactions in a way that is repeatable, scalable, and safe—particularly outside of live clinical settings.Traditional training and simulation approaches provide valuable experiences, but they rarely produce data that can be measured reliably, compared longitudinally, or used to inform instruction, research, or operational decision-making.
What EmpathEQ Enables
EmpathEQ is designed to address this gap by creating structured opportunities to practice emotionally complex clinical interactions—while generating data that has historically been unavailable.
Capabilities
Practice high-stakes communication scenarios in a controlled, repeatable environment.Engage in interactions designed to feel emotionally authentic and clinically relevant.Capture objective signals related to communication and empathy.Track learner development over time, not just at a single point.Integrate into existing educational, simulation, and clinical training workflows.
Who's It For?
Designed for healthcare education, training, and research leaders, EmpathEQ is built for institutions and teams responsible for developing, evaluating, and advancing communication-related competencies in healthcare settings, including:Nursing and health professions education programsSimulation centersHospitals and health systemsAcademic and clinical researchers studying communication, empathy, and clinical readiness
WHY THE DATA MATTERS
From practice to insight.
The data generated through EmpathEQ extends beyond individual practice experiences. When aggregated and analyzed over time, it can support:*Accreditation and competency documentation*Instructional evaluation and curriculum refinement*More focused, data-informed debriefing*Program-level and workforce training insightsSpecific applications and reporting approaches are explored collaboratively with partners.
START A CONVERSATION
If you are interested in seeing a demonstration, exploring a pilot, or discussing potential research collaboration, we would welcome the opportunity to connect.
Thank you!
We look forward to exploring the future of soft skills training with you.